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✓ Registered provider (ABN 44 604 915 200), Aged Care Quality and Safety Commission Provider Register, current until 28/03/2027.
Trilogy Care is a Brisbane based home care provider founded in 2020 by James Whitelaw after his own family's experience self-managing care, and it has grown to support more than 11,000 clients nationwide. It specialises in self-managed Support at Home packages, giving families control over who delivers their care while Trilogy handles the provider responsibilities, and also offers a fully coordinated model for those who want more hands-on management, with prices published for both.
⚠ Pricing note
Trilogy Care is a self-management style provider: clients choose their own workers and negotiate rates, so prices shown are the most common price charged across clients for each service in the 1 May to 30 June reporting period, the disclosure measure required under the government's Support at Home pricing rules, not a fixed rate card. What you pay may vary with care needs, location and the rates agreed with workers. Two models are offered: Self Managed (headline average $72 per hour for popular services) and Fully Coordinated with a dedicated Care Coordinator (headline average $97 per hour). Self managed home support care management is $120 per hour and restorative care management $150 per hour on weekdays. Where a service shows no price it was not delivered to clients in that model during the reporting period.
Everyday home and community support
| Service | Rate |
|---|---|
| Direct transport (per trip) (Self Managed) Independence | $28.00/service(varies by day/time) |
| Indirect transport (per trip) (Self Managed) Independence | $17.00/service(varies by day/time) |
| General house cleaning (Self Managed) Everyday living | $66.00/hour(varies by day/time) |
| Laundry services (Self Managed) Everyday living | $72.00/hour(varies by day/time) |
| Shopping assistance (Self Managed) Everyday living | $72.00/hour(varies by day/time) |
| Gardening (Self Managed) Everyday living | $77.00/hour(varies by day/time) |
| Assistance with home maintenance and repairs (Self Managed) Everyday living | $71.00/hour(varies by day/time) |
| Meal delivery (per meal) (Self Managed) Everyday living | $61.00/service(varies by day/time) |
| Meal preparation (Self Managed) Everyday living | $66.00/hour(varies by day/time) |
| General house cleaning (Fully Coordinated) Everyday living | $106.00/hour(varies by day/time) |
| Laundry services (Fully Coordinated) Everyday living | $99.00/hour(varies by day/time) |
| Shopping assistance (Fully Coordinated) Everyday living | $99.00/hour(varies by day/time) |
| Gardening (Fully Coordinated) Everyday living | $99.00/hour(varies by day/time) |
| Assistance with home maintenance and repairs (Fully Coordinated) Everyday living | $112.00/hour(varies by day/time) |
| Meal delivery (per meal) (Fully Coordinated) Everyday living | $74.00/service(varies by day/time) |
| Meal preparation (Fully Coordinated) Everyday living | $89.00/hour(varies by day/time) |
| Direct transport (per trip) (Fully Coordinated) Independence | $218.00/service(varies by day/time) |
| Indirect transport (per trip) (Fully Coordinated) Independence | $1.00/service(varies by day/time) |
Advice, coordination, and social support
| Service | Rate |
|---|---|
| Group social support (Self Managed) Independence | $33.00/hour(varies by day/time) |
| Individual social support (Self Managed) Independence | $66.00/hour(varies by day/time) |
| Accompanied activities (Self Managed) Independence | $77.00/hour(varies by day/time) |
| Cultural support (Self Managed) Independence | $77.00/hour(varies by day/time) |
| Digital education and support (Self Managed) Independence | $55.00/hour(varies by day/time) |
| Assistance to maintain personal affairs (Self Managed) Independence | $71.00/hour(varies by day/time) |
| Group social support (Fully Coordinated) Independence | $96.00/hour(varies by day/time) |
| Individual social support (Fully Coordinated) Independence | $86.00/hour(varies by day/time) |
| Accompanied activities (Fully Coordinated) Independence | $96.00/hour(varies by day/time) |
| Cultural support (Fully Coordinated) Independence | $97.00/hour(varies by day/time) |
| Digital education and support (Fully Coordinated) Independence | $85.00/hour(varies by day/time) |
| Assistance to maintain personal affairs (Fully Coordinated) Independence | $89.00/hour(varies by day/time) |
Personal care and in-home support, including respite
| Service | Rate |
|---|---|
| Home support care management (Self Managed) Tier unconfirmed | $120.00/hour |
| Home support restorative care management (Self Managed) Tier unconfirmed | $150.00/hour |
| Allied health assistant (Self Managed) Clinical care | $165.00/hour(varies by day/time) |
| Assistance with self-care and activities of daily living (Self Managed) Independence | $72.00/hour(varies by day/time) |
| Assistance with self-administration of medication (Self Managed) Independence | $105.00/hour(varies by day/time) |
| Continence management (non-clinical) (Self Managed) Independence | $52.00/hour(varies by day/time) |
| Flexible respite (Self Managed) Independence | $77.00/hour(varies by day/time) |
| Community and centre based respite (Self Managed) Independence | $108.00/hour(varies by day/time) |
| Allied health assistant (Fully Coordinated) Clinical care | $158.00/hour(varies by day/time) |
| Assistance with self-care and activities of daily living (Fully Coordinated) Independence | $106.00/hour(varies by day/time) |
| Assistance with self-administration of medication (Fully Coordinated) Independence | $89.00/hour(varies by day/time) |
| Continence management (non-clinical) (Fully Coordinated) Independence | $86.00/hour(varies by day/time) |
| Flexible respite (Fully Coordinated) Independence | $99.00/hour(varies by day/time) |
| Community and centre based respite (Fully Coordinated) Independence | $211.00/hour |
Nursing and clinical care
| Service | Rate |
|---|---|
| Registered Nurse clinical care (Fully Coordinated) Clinical care | $172.00/hour(varies by day/time) |
| Registered Nurse clinical care (Self Managed) Clinical care | $132.00/hour(varies by day/time) |
| Enrolled Nurse clinical care (Self Managed) Clinical care | $77.00/hour(varies by day/time) |
| Nursing assistant clinical care (Self Managed) Clinical care | $80.00/hour(varies by day/time) |
| Counsellor or Psychotherapist (Self Managed) Clinical care | $242.00/hour |
| Dietitian or Nutritionist (Self Managed) Clinical care | $276.00/hour(varies by day/time) |
| Exercise physiologist (Self Managed) Clinical care | $220.00/hour(varies by day/time) |
| Music therapist (Self Managed) Clinical care | $154.00/hour(varies by day/time) |
| Occupational therapist (Self Managed) Clinical care | $198.00/hour(varies by day/time) |
| Physiotherapist (Self Managed) Clinical care | $198.00/hour(varies by day/time) |
| Podiatrist (Self Managed) Clinical care | $99.00/hour(varies by day/time) |
| Psychologist (Self Managed) Clinical care | $253.00/hour |
| Social Worker (Self Managed) Clinical care | $55.00/hour |
| Speech Pathologist (Self Managed) Clinical care | $242.00/hour |
| Acupuncturist (Self Managed) Independence | $198.00/hour(varies by day/time) |
| Chiropractor (Self Managed) Independence | $72.00/hour(varies by day/time) |
| Diversional therapist (Self Managed) Independence | $121.00/hour |
| Remedial masseuse (Self Managed) Independence | $132.00/hour(varies by day/time) |
| Art therapist (Self Managed) Independence | $264.00/hour(varies by day/time) |
| Osteopath (Self Managed) Independence | $110.00/hour(varies by day/time) |
| Enrolled Nurse clinical care (Fully Coordinated) Clinical care | $193.00/hour(varies by day/time) |
| Nursing assistant clinical care (Fully Coordinated) Clinical care | $157.00/hour(varies by day/time) |
| Counsellor or Psychotherapist (Fully Coordinated) Clinical care | $198.00/hour(varies by day/time) |
| Dietitian or Nutritionist (Fully Coordinated) Clinical care | $242.00/hour |
| Exercise physiologist (Fully Coordinated) Clinical care | $172.00/hour(varies by day/time) |
| Occupational therapist (Fully Coordinated) Clinical care | $218.00/hour(varies by day/time) |
| Physiotherapist (Fully Coordinated) Clinical care | $238.00/hour(varies by day/time) |
| Podiatrist (Fully Coordinated) Clinical care | $172.00/hour(varies by day/time) |
| Psychologist (Fully Coordinated) Clinical care | $255.00/hour |
| Social Worker (Fully Coordinated) Clinical care | $165.00/hour(varies by day/time) |
| Speech Pathologist (Fully Coordinated) Clinical care | $264.00/hour(varies by day/time) |
| Acupuncturist (Fully Coordinated) Independence | $132.00/hour(varies by day/time) |
| Chiropractor (Fully Coordinated) Independence | $92.00/hour(varies by day/time) |
| Remedial masseuse (Fully Coordinated) Independence | $190.00/hour(varies by day/time) |
| Art therapist (Fully Coordinated) Independence | $276.00/hour |
| Osteopath (Fully Coordinated) Independence | $152.00/hour(varies by day/time) |
This provider is privately owned. Private companies are generally not required to publish financial accounts, so no financial figures are available for it. Registered charities must file annual financials with the ACNC, which is why financial details appear for not for profit providers on this site.
As published by the provider itself, not a regulator's record. Source: provider website
Source: trilogycare.com.au (provider's published pricing)
No CHSP (Commonwealth Home Support Programme) fee schedule is published on this provider's website.