Privacy policy
Last updated: [date]
Draft — not yet reviewed by a lawyer
This reflects what the site actually collects today. Fill in every [bracketed] placeholder with Glidance's real contact details, confirm it against the Australian Privacy Principles (Privacy Act 1988), and have it reviewed by a solicitor before publishing it live.
1. Who we are
This policy covers Glidance (ABN [ABN]). Contact us at [contact email] about anything in this policy.
2. What we collect
- Site usage data. We use Vercel Analytics to understand traffic to the site. It is cookie-free and does not track individual visitors across sites.
- Discrepancy reports.If you use the “Report it” form on a provider's page, we collect the details you enter about the issue, plus your name and email address only if you choose to give them (both fields are optional, and are only used if you'd like a reply).
We do not require an account to use the site, and we do not collect health, financial, or other sensitive information about you.
3. How we use it
To operate and improve the site, and to review and, where you've left an email address, follow up on discrepancy reports.
4. Who we share it with
We don't sell your information. It's processed by the infrastructure providers that host the site — currently Vercel (hosting and analytics) and Neon (database) — solely to deliver the service, under their own privacy and security terms.
5. Data retention
Discrepancy reports are retained for [retention period — e.g. as long as needed to action and audit the report]. You can ask us to delete a report you submitted by contacting us with enough detail to identify it.
6. Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting [contact email].
7. Children's privacy
This site is not directed at children and we don't knowingly collect information from them.
8. Changes to this policy
We may update this policy from time to time; the date above reflects the latest version.