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Tourism House, Unit 2, 40 Blackall Street, Barton ACT 2600
Operated by Silverchain Care Pty Ltd
✓ Registered provider (ABN 31 095 961 005), Aged Care Quality and Safety Commission Provider Register, current until 28/09/2027.
Silverchain's ACT home care service is delivered by Silverchain Care Pty Ltd, Health Services, from its Canberra office. Silverchain describes itself as one of Australia's few not for profit in home care specialists, trusted for over 130 years, providing everything from a little help at home to more complex health care. The service offers Support at Home across clinical, independence and everyday living categories, plus Commonwealth Home Support Programme services.
⚠ Pricing note
CHSP client contributions (effective 1 July 2025, Silverchain Care Pty Ltd schedule for QLD, NSW, ACT, VIC and SA): transport under a transport specific program is $10 per hour plus a per km rate beyond 20km, and programs that include transport (such as individual social support and respite) charge $1.50 per km beyond 20km. Home modifications are quoted on request, group social support outings have meal and entry costs at the client's expense, and program availability varies by state. Cancellations need 48 hours notice or a fee up to the contribution amount may apply, and a financial hardship waiver or reduction can be requested.
Everyday home and community support
| Service | Rate |
|---|---|
| Direct Transport (trip up to 30 min) Independence | $118.50/service(varies by day/time) |
| Direct Transport (trip 31-45 min) Independence | $154.50/service(varies by day/time) |
| Direct Transport (trip 46-60 min) Independence | $174.50/service(varies by day/time) |
| Domestic Assistance (House Cleaning, Laundry, Shopping) Everyday living | $121.50/hour(varies by day/time) |
| Meal Preparation Everyday living | $134.00/hour(varies by day/time) |
Advice, coordination, and social support
| Service | Rate |
|---|---|
| Group Social Support (Weekdays 6am-6pm only) Independence | $59.50/hour |
| Individual Social Support Independence | $140.50/hour(varies by day/time) |
Personal care and in-home support, including respite
| Service | Rate |
|---|---|
| Allied Health Therapy Assistant (30 min) Clinical care | $139.50/30 min(varies by day/time) |
| Allied Health Therapy Assistant (45 min) Clinical care | $190.00/45 min(varies by day/time) |
| Allied Health Therapy Assistant (1 hour) Clinical care | $198.50/hour(varies by day/time) |
| Care Management Clinical care | $175.00/hour |
| Restorative Care Management Clinical care | $265.00/hour |
| Personal Care (30 min) Independence | $94.00/30 min(varies by day/time) |
| Personal Care (45 min) Independence | $122.50/45 min(varies by day/time) |
| Personal Care (1 hour) Independence | $134.00/hour(varies by day/time) |
| Respite Care Independence | $134.00/hour(varies by day/time) |
Nursing and clinical care
| Service | Rate |
|---|---|
| Insulin Visit (15 min) Clinical care | $132.00/service(varies by day/time) |
| General Nursing (30 min) Clinical care | $154.00/30 min(varies by day/time) |
| General Nursing (45 min) Clinical care | $193.00/45 min(varies by day/time) |
| General Nursing (1 hour) Clinical care | $220.00/hour(varies by day/time) |
| Occupational Therapy (30 min) Clinical care | $189.00/30 min(varies by day/time) |
| Occupational Therapy (45 min) Clinical care | $243.00/45 min(varies by day/time) |
| Occupational Therapy (1 hour) Clinical care | $269.50/hour(varies by day/time) |
| Physiotherapy (30 min) Clinical care | $175.00/30 min(varies by day/time) |
| Physiotherapy (45 min) Clinical care | $225.00/45 min(varies by day/time) |
| Physiotherapy (1 hour) Clinical care | $250.00/hour(varies by day/time) |
This provider is a registered charity, but no meaningful Annual Information Statement financials are published for this entity in the ACNC's datasets. Some charities report through a group or lodge structural zero dollar filings, so only its ACNC-listed key personnel are shown.
Source: ACNC Charity Register entry
Source: silverchain.org.au (provider's published pricing)
Everyday home and community support
| Service | Rate |
|---|---|
| Domestic Assistance | $20.40/hour |
| Home Maintenance and Repairs | $18.00/hour |
| Garden Maintenance | $18.00/hour |
| Meals, per main | $9.00/service |
| Meals, per 2 course | $11.00/service |
| Meals, per 3 course | $14.00/service |
| Transport: Specific Program (plus per km rate beyond 20km) | $10.00/hour |
Advice, coordination, and social support
| Service | Rate |
|---|---|
| Social Support: Individual | $11.00/hour |
| Social Support: Group (per episode) | $13.00/service |
Personal care and in-home support, including respite
| Service | Rate |
|---|---|
| Personal Care | $16.80/hour |
| Respite Support | $13.00/hour |
Nursing and clinical care
| Service | Rate |
|---|---|
| Allied Health and Therapy Services | $12.00/hour |
| Nursing Care | $11.00/hour |
Source: silverchain.org.au (provider's published pricing)